Three people, one metro, and a shop rule older than the shop: count what is already in the truck. The crew is small on purpose. The person who reads your roof will be one of the three people on this page, and the product record the read opens belongs to the company's files, never to a sales pipeline.
Dale Kowalski, owner and lead roof reader
Twelve years on the supply side of Gulf Coast roofing, 2009 to 2021, first at a distributor's branch counter and then on an outside sales route of the metro's roofing contractors, including the will-call desk through the months after Hurricane Harvey. Founded the company in 2021 in Cypress. Still does the hard materials reads himself, still names the product before he names the problem, and still keeps the warranty pallet's lessons in his head as the company's quality standard: what came back, and why, is the truest review a roofing product ever gets.
Hector Luna, lead roofer
Fourteen years on replacement crews across the Houston metro before joining in 2022, which means the pitch, layer count, and covering history of the metro's build decades live in his hands. Runs the tear-off and steep work: full fields, growth-ring planes, and the layered coverings inside the Loop. His rule on a steep roof is the crew's rule: the layers tell you the street's history, so read them coming off, not just going on.
Ruth Ann Pruitt, office and scheduling
Eleven years dispatching service trucks for a Houston plumbing contractor before joining in 2022. Runs the phone, the map, and the storm-week list, which means she builds each day loop by loop, so a crew spends its hours on roofs rather than crossing the 610 in traffic. Hers is the first voice you hear on the phone, and the materials questions start with her: what the covering is if you know it, and roughly when it went on.